Including the parts most software companies do not explain until after you have paid.
Tell me what you use now and what annoys you about it. If Fur Manager is wrong for you, I would rather find that out in a ten minute conversation than after you have paid.
Your services, your prices, your opening hours, your vaccination requirements. Takes about half an hour, mostly me asking questions.
This is the slow part, and it is worth understanding why. In the US, texting your customers from a business number requires registering with the phone carriers: who you are, what you will send, and how people agreed to receive it. It exists to cut down on spam and it does genuinely work.
I need your business name exactly as it appears on your IRS paperwork, your EIN, and your business address. Then it is a few days of waiting. I handle the submission and any back and forth.
You will get a new business number, because carriers will not let a business platform take over a personal mobile. Most groomers find this is an improvement: work texts stop arriving at nine at night, and the number is a business asset you keep even if you leave.
If you have a landline or VoIP number on your signage, that one can usually be text-enabled instead, so clients keep using the number they already know.
No data entry weekend. Add a client at the counter in about twenty seconds, name and mobile, and they get a link to fill in their own dog's details and upload vaccination records from their phone. Your list builds itself over one grooming cycle.
Open the app and today is already there: the dogs in the order you will do them, with hours committed and what the day is worth. Anything needing attention is at the top, like an expired rabies record or someone who has not confirmed.
Tap check in. You see whether their paperwork is current, take a photo of how the dog arrived, and tick anything worth recording: matted, fleas, a cut. If something needs adding to the price, the owner gets a text to approve it before you start.
Find matting once they have left? Add the charge and they are asked to approve it. The dog waits rather than you eating the cost or springing it on them at pickup.
Take the after photo, note the blade and guard you used, and mark it ready. The owner gets a text. Six weeks later that note is what lets you repeat the cut.
The bill is already built. Take payment on your own card reader, or send a link if someone else is paying. Then book the next one, already filled in with their usual interval and the same service.
Their own page, on their phone, with your business name on it and not mine. They add their dogs, upload vaccination paperwork, sign your waivers, and see when they are next booked. No app to install and no password to forget.
They never see your handling notes. Bite history, muzzle required, and anything else you write for yourself stays on your side. That is deliberate: notes only stay honest if the owner cannot read them.
Your client list is yours. Export it whenever you like, and if you leave you take it and your phone number with you. Each shop's records are separated at the database level, so no other business can see your clients under any circumstances.
Fur Manager